Pac88 Privacy Policy — Your Information Is Our Responsibility

Welcome to pac88. We understand that many people hesitate before sharing personal information online — and that is completely understandable. So let us be clear from the start: pac88 respects your privacy and will never sell or misuse your data.

This privacy policy applies to pac88's website, mobile app, and all associated services. By using the platform, you are considered to have accepted this policy. If any part is unclear, our support team is always ready to help.

Pac88 is an internationally licensed gaming platform. We follow international data protection standards and pay particular attention to safeguarding the information of users in Bangladesh.

When you create an account and use our services on pac88, certain essential information is collected. Without this information, it is not possible to deliver a safe and reliable service. We never ask for data we do not need.

We also automatically collect certain technical data — such as cookies, log files, and web beacons — primarily for site performance analysis and security purposes.

Collected data is used solely for defined purposes. pac88 never uses your information in unrelated ways. The primary purposes are outlined below:

• Creating, Verifying & Managing Your Account
• Processing Deposit & Withdrawal Transactions
• Providing Customer Care & Support
• Preventing fraud, money laundering, and abuse
• Personalizing bonus and promotional offers
• Monitoring usage to ensure responsible gaming
• Meeting regulatory authority requirements
• Improving platform performance and security
• Complying with Legal Obligations

Pac88 never shares your information with third parties for marketing purposes. If you do not wish to receive promotional emails or SMS, you can opt out at any time from your account settings.

Pac88 does not sell your personal information to third parties. However, there are limited circumstances where sharing some data may be necessary. Those situations are clearly outlined below:

Payment providers: To process deposits and withdrawals, necessary information is exchanged with mobile banking services such as Mobile Banking, Nagad, and Rocket. This data is used solely to complete the transaction.

Law Enforcement: In response to valid legal orders or government requests, information may be disclosed in accordance with applicable law. pac88 is legally obligated to comply.

Technology partners: Certain trusted technology service providers are used for the technical operation of the site. They operate under strict confidentiality agreements and are not permitted to use the data for their own purposes.

Game Providers: Third-party game studio software is used for slots, fish games, and other games. Minimal gameplay-related data may be shared with these partners.

Pac88's website and app use cookies. Cookies are small text files stored on your device. They help improve your browsing experience and ensure the site functions correctly.

Pac88 uses three types of cookies: essential cookies (required for login sessions and security), analytics cookies (for monitoring site performance), and functional cookies (for remembering your preferences and settings).

You can disable cookies at any time from your browser settings. However, disabling essential cookies may cause certain features to stop working properly, particularly those related to login and payments.

Pac88 uses industry-standard technology and processes to protect your data. Our security framework is regularly audited by independent third parties.

Data stored on our servers and data centers is always encrypted. Staff operate under strict access controls and can only view the information required for their specific role.

That said, no system on the internet is 100% impenetrable. If you suspect any unauthorized activity on your account, contact our support team immediately.

Pac88 believes you should have full control over your own information. To that end, we guarantee the following rights:

• Right to Access: You can request to see what information we hold about you.
• Right to Rectification: You can request correction of any inaccurate or outdated information.
• Right to Erasure: You can request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can request that we restrict the use of your data for specific purposes.
• Right to Portability: You may request a copy of your data in a standard, portable format.
• Right to Object: You can object to certain types of data processing.

To exercise any of these rights, please contact our support team. We will typically respond to your request within 30 business days. Please note that some data may not be erasable due to legal obligations.

Pac88 retains your information only for as long as necessary. All data is kept while your account remains active. After account closure, certain information may be retained for a defined period to meet legal and regulatory requirements.

Transaction data is generally retained for up to 5 years in line with international financial regulations. KYC documents may be kept for up to 7 years after account closure. Once these periods expire, data is permanently deleted.

Pac88 is strictly not intended for users under 18. We do not knowingly collect any information from minors. Age is verified during registration and confirmed again through the KYC process.

If a minor has accidentally created an account and we are notified, that account will be closed immediately and all collected data will be deleted.

Pac88 may update this privacy policy when necessary. Any changes will be reflected with a new date on this page, and for significant updates, you will be notified via your registered mobile number or email.

Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend reviewing this page periodically.